Scott at the front desk is definitely an asset to ...

Scott at the front desk is definitely an asset to your property! My partner and I arrived late for our stay during the week of Aug. 16th! From the door, Scott was ready to exceed our expectations! Although it was late, he still gave us an overview of the property, mentioned all of the major amenities, anticipated our needs by offering luggage assistance, and even offered us complimentary drink vouchers as a welcome! He additionally provided us complimentary breakfast as an added bonus and gave us his card and told us to reach out to him if we needed anything else! This is by the far the best service I ve ever received and I hold myself to very high level of service! To later find out he was with the company for only a month is mind blowing! I will be looking for him each and every time I stay with the Santa Clara Marriott! It felt like talking to my best friend all while being professional at the same time!