Tryed to call the parts department bc my is250 nee...

Tryed to call the parts department bc my is250 needed a rear axle an 800$ part and couldn't get ahold of anyone I spoke to Omar In the sales department and that d!ck put me back on hold after I told him I have been on hold for 10 whole life agonizing minutes I guess this is why Coliseum Lexus had a better reviews rating