Review of North Shore Community Health Center | Initially, my provider was super supportive and I ...

3 years ago

Initially, my provider was super supportive and I ...

Initially, my provider was super supportive and I felt comfortable working with her. But, she apparently left the practice or stopped seeing patients so I no longer was able to see her (which I wasn t aware of until I thought I was having a phone appointment with her, and it ended up being someone completely different who told me I can no longer work with her). When I was dealing with other members of the staff, I had numerous negative experiences which triggered me to leave and find a new PCP all together. I work in the medical field so I understand the ins and outs, but I was completely shocked with how poorly the staffs customer service was. I had legitimate medical concerns and I felt completely degraded and unheard with how it was handled.