We called this morning to help a friend who is act...

We called this morning to help a friend who is actively dying in the hospital get her cell phone. The staff member s response was, I don t know why people be calling on the weekend. This person demonstrated complete lack of compassion/interest in helping a dying resident have their cell phone to say their final goodbyes.

To be fair- they are horribly understaffed and have had a steady decline in quality for years. On a more positive note, I know their rehab therapists really do care about their patients, as they have been working to help make my friend feel loved and provided excellent care for her.