Rediculous experience. Arrived with a pre-order n...

Rediculous experience. Arrived with a pre-order night at 10 PM, and they were overbooked. They put us in a taxi and sent us 20 minutes away to a different hotel farther away from where my conference was. We asked for a cup of coffee and/or water....nothing. Let alone a cookie! All I wanted was to get into bed.

Update: when we got to the other hotel, they gave is a room with one king bed instead of a room like I reserved with two beds.

I asked both hotels to get us a room with two beds, a second room or a rollaway. They did NOTHING!!! DO NOT GO TO THIS HOTEL!!!