VERY POOR/BAD SERVICE! I sent message yesterday at...

VERY POOR/BAD SERVICE! I sent message yesterday at 6:00PM, 18 hours later, I still have not received anything from them. They said on the confirmation that "Business Setup Advisors will contact you within 2 business hours to discuss your requirements." but until now there is nothing. I am not also sure if I contacted the correct business. I see HISTORIC ABRA RIDE BOOKING ON YOUR PAGE! What is this business?