C

Cindy Wong
Review of Hotel Winn

4 years ago

I give Encore Resort Suites 5 stars for offering u...

I give Encore Resort Suites 5 stars for offering us a complimentary room, buffet & show tickets for our 3 nts stay & for their modern tech & unique amenities that most hotels don't have. The coolest feature was the touchscreen pads to control the drapes, sheers, temperature, lights, alarms, do not disturb & make up room buttons. If maid rang the bell through the pad on the nightstand, you can select do not disturb & when you are going out, you can select Make Up Room. There's USB ports & wall charging outlet on each side of the nightstand. Bathroom had separate sinks & a glass shower stall & a tub & toilet with a separate door & service phone inside. The glass shower stall had a shower head & a separate sprayer for your feet & behind. Loved that it had enough water pressure. Wished they had provided some written instructions to use the shower though. It took me awhile to figure out how to use the top shower head & switching over to the sprayer setting. The separate tub was nice & clean but a bit too small for 2pp & no jacuzzi jets. I liked the terry robes, shower gel, shoe polish. There was a tiny tv on the wall w/remote next to the sink but could not be angled so we didn't bother to use it.
Our bed was firm but not too firm. My bf slept so well that he wants to buy the same type of bedding. Our room had a great view but needed to pay extra $45/nt for the view.

There were a few things we didn't like about our room though. The thing that bother us the most was that we had really bad or no mobile signal inside our room. Our signals are fine as long as we aren't inside our room. The only location that had 3 bars of signal sometimes was near the window. I didn't sleep that well because my side had bad reception for my phone. We had to pay $20 more/per device every 24hrs for wifi. If you paid the $40/nt resort fee, you do get basic wifi though. The toilet flushes really loud & our room was near the elevator so we can hear the elevator going up & down all day & night whenever we were in the restroom or near the doorway. The other thing was we couldn't use the refrigerator since it was full of stuff in it. If we remove anything for more than 30 sec, it would be automatically charged to our room. They also had alot of junk food on top of the frig that they charge if removed for more than 30 secs. If you have kids, better ask them to remove all before going to your room so you don't have to worry about those temptations. Also, that way you can use the frig too. There's no microwave or coffee maker in the room either.


The food we had at the Ecore/Wynn were pretty pricey but services were really good. We had perfect steak at the SW Steakhouse. The foi gra was not so good though. We had ok Italian food at the Allegro. The 24hr Bakery had some really good croissants. We enjoyed having breakfast next to the garden in Jardin. We also had decent-priced American food that was ok but really big portions. We had one meal of buffet each day as well. We tried to have different food each time we went to the buffet. Buffet was not bad. We especially liked the coffee, coke, fresh-cut peppercorn ham or bacon or steak, crispy hashbrown cubes, french toast, made-to-order pancakes, omelets & tacos. Wished they offered hot dungeoness crab or lobster instead of cold king crab legs.
Loved to get drinks like pina coladas or strawberry daquiris or Fiji water for free while gambling & just need to tip.

Unfortunately, we didn't have any good luck gambling. With just our gambling losses, we pretty much paid for our complimentary room, buffets & shows for the 3 nts & then some. Our room#3224 did not help. Being chinese, #4 is a really bad luck #. Will need to request for a room without the #4 & bring some good luck charm next time.

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