Had a very positive experience today. I had an 11:...

Had a very positive experience today. I had an 11:30 appointment for an oil change, but dropped it off early due to a schedule conflict on my end. Welcomed by a pleasant employee who was pretty busy but took a moment to help an elderly gentleman to the waiting room. My vehicle was dropped off at 10 but actually done before my scheduled 1130 time. Positive experience and kudos to Mark for his customer service presence in the busy service area.