Matt Greene the parts and service manager... I hav...

Matt Greene the parts and service manager... I have never came across such a ignorant uneducated moron in my life!! Not only does he not know anything about fords but when you try to confront him about fitting a car with wrong parts at one of his service branches he shuts right down and tells you your business is no longer welcome!! I took my car to their Alexandra branch to get a knocking in the rear and front fixed and surging power $825 Later I was charged for spark plugs, ball joint, break rotors, break pads and when I got the car back still with the same issues they then tried charging me $1997 to replace all 4 shocks!!! I took it to another mechanic shop who found the knock to be sway bar bushes and the power surging to be a hairline crack in one of the coil packs!! So him and his service branch (Brian luff automotive in Alexandra) owned by Dunedin city motors tried charging me for a total of $2823 and my xr6 was still going to have all the same issues and they are refusing to take any responsibility or acknowledge they didn't know what they were doing the mechanic was just taking wild stabs in the dark at what it could be and I was the one who had to pick the bill up at the end!!!

How sad is it that a self owned mechanic knows fords and knows how to diagnose ford issues better than a ford agent!!! people like this give ford a bad name lucky I've been a ford fan for years and not going to let this retard deture me.