I got my car service today and it was the first ti...

I got my car service today and it was the first time I've been in this dealership. Check in was extremely slow but I could understand since the service guy was still in training and that my details has to be added in the system. I had shuttle service to work and my car was left in the dealership the whole day. I was expecting a call, since my number was asked several times, that the service went well and that my car is ready, like every other dealership I've been before, but nobody did. It was almost 4pm and still no phone call so I decided to follow up myself and also not to mention the fact that I don't even know if I am getting picked up or not. Only then I found out that my car is ready and I have to personally confirm that I need pick up despite the fact that I asked for shuttle to and from when I checked my car in this morning. When I got my car, it wasn't even washed despite the fact that Midtown Honda explicitly advertise in their website that they offer "Free Automated Wash with EVERY SERVICE". I just spent $350 on this dealership and I would expect that I will be complimented with something but I did not. This is absolutely the worst dealership I've ever been and I use to go to Sisley Honda which is not the greatest dealership as well and they are too far from my place but I would rather go back there instead of Midtown because at the end of the day, I felt that my car was taken care of and not that somebody just made $350 and did not even bother!