C

Cindy Bradley

3 years ago

Very disappointed with the room and housekeeping s...

Very disappointed with the room and housekeeping services. Rooms are very dated although the bathrooms weren't too bad.
On check in the phone didn't work, there was 1facecloth for 2 women, only 4 hangers, no blankets and a next to empty coffee service. Walked to the reception where the staff was very friendly and apologetic. Someone was suppose to come and rectify the situation but didn't show up.
Asked again the next morning..finally got the phone working and blankets. Had to ask again for hangers and facecloths.
Received hangers and still no facecloths.
Room was cleaned and towels were not replenished. Finally went and bought our own.
The Spa was fantastic. Very friendly and you certainly got what you paid for.

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