Joe Smith

Review of Capital Brands, LLC

I have had wonderful experiences over the years wi...

I have had wonderful experiences over the years with magic bullet. NutriBullet is a huge disappointment. The one I got had no gasket so I called and after a long conversation and sending pictures they sent me a new blade. Took a little longer because the supervisor has to approve blades being sent when no postage is charged.

The new blade had a gasket and I noticed after its first use that the metal ring at the bottom started being distorted. After 7 days it was getting pretty bad. I have posted pictures of that. So I called again. They wanted me to pay postage since I already received one without postage. It was like, we sent you one and you want another? I returned the product and got a full refund. Makes no sense. Seems like it would have been much less expensive just to give me a blade that works.