I've been going to this spa for years, on and off....

I've been going to this spa for years, on and off. Each time i call i get a lukewarm novice receptionist who seems to not care whether the salon gets my business or not. Not cheerful, not friendly, just an entitled, young and put out attitude. And when one pays upwards of $100 for a mani/pedi, one would expect at least some due respect from the person who represents the face of this business. Such a turn off! Sorry Kimberly's but smug and cheeky doesn't work for me.