First and foremost, do NOT order from the "Order I...

First and foremost, do NOT order from the "Order Inn" room service menu. I cannot stress this enough. It's an outside service and it sucks. The food is mediocre at best, overpriced, and a large cheese pizza took over 90 minutes to arrive!! 3 calls to find my pizza, and the manager wouldn't even talk to me and basically blew me off to "customer service". For my "inconvenience", they offered a gift certificate, which never arrived, so add one more smack in the face. Absolutely infuriating. Learn from my mistake.

That said, there's a nice little food boutique on the first floor, very good food and prices and wonderful people running it, go down and support them. After hours, use DoorDash or the front desk has a list of places that delivery. Again, do NOT use the "Order Inn" room service!! The hotel should honestly remove that option and just put the list of restaurants that deliver in the room instead, their customers would be much better served.

The room was very nice and spacious, clean and comfortable, excellent value. The location is great for McCormick place, only about 1.2 miles by foot or 5 minutes by Uber. Free parking, definitely something to take advantage of in Chicago! The front desk staff was helpful and overall awesome. It also sits near the tracks so you'll get some occassional train noise. Keep in mind that it's an older hotel that has been upgraded, there a few minor issues but definitely a hotel I'll be using in the future.