Tess Obenauf

Review of Orem Mazda

No pictures today. Too panicked to think about it....

No pictures today. Too panicked to think about it.
The staff here is considerate enough they try to remember names even though you may hear them say they are bad with it.

In general, there exists a stigma of dishonest mechanics but I have not had anyone here try to wrong me for the extra dollar. I've educated myself and worked in the automotive industry to recognise they really don't push to sell you more than what is necessary.

Keep in mind that any time you take your vehicle in, then two weeks later something goes wrong...we are mentally inclined to think "WTH?!?!" So don't fall prey to trying to pull the blame game. They always take time to answer my questions, explain when I need it, and they weigh decisions just like I do when I ask them what they would do in my position. They have been patient with me on my frustrations, helpful in educating me and not shy about actually doing a search online to address the issue.

Well kept, very efficient operations, excellent staff...