Avoid this place at all costs, especially if you a...

Avoid this place at all costs, especially if you are looking to purchase a certified pre-owned car from them. I was looking to replace a car that we had purchased just 30 days before that unfortunately had been written off by the insurance company.

I called early in the morning to confirm if they had a vehicle listed on the website, I was connected with their salesman Socrates. During this phone call I had informed him of the circumstances behind me looking for this particular vehicle and I asked how motivated the management team was in selling the vehicle as I had noticed the car had been listed for sale since October.

Socrates responded with" what would you like to pay for the car?" and I had given him an amount close to what I had paid for my previous vehicle that was better equipped than the one they had listed. Not to mention, I feel like I never stopped car shopping since we owned our previous car for less than 13 days before it was written off. He then mentioned, "well you will not get a price over the phone so you may want to come in and we can talk". He mentioned that they have over 200 used cars for sale and they want to sell them and make some money. Implying that they would be willing to work with me.

That being said, later the same day I drove over one and half hours in each direction to go see this vehicle with the intention of purchasing it for a reasonable price.

When I got there, I test drove the car and did a full walk around. When I noticed some issues with the car I was told in a firm condesending voice "well it is a used car you are buying". I should have walked then, but decided to go back inside and try and see if we could come up with a deal.

Once my wife and I sat down, we gave him a number close to what we paid for our previous car from Toyota in Palo Alto. I had my previous sales contract in hand and offered to show it to him. He said he can't do that and walked over to his sales manager. When he came back, he told us there was nothing that could be done on the price of car and his sales manager handed him a copy of the blue book value of the car. Who on earth pays blue book for a used car anymore? That being said, my wife asked if the sales manager could come up with the best deal he could do for us and again they said they couldn't do anything (listed price was what they were selling it for). Realistically, my wife and I would have paid close to the blue book value. I wasn't looking for a handout, just wanted to see if they could work on the price of the car since they had it for a while.

Lesson learned, don't waste your time with these guys. I will purchase my vehicle from another dealership that I know will be glad to take my money. Just a shame that someone would walk a sale that would have probably ended up being over 47K for a used Toyota.