Im so they took over $60 out of my bank account wi...

Im so they took over $60 out of my bank account without authorization! I literally changed my card because they wouldn't let me cancel even tho it's been over two years! I have called and emailed them and they won't help me, keep saying I am not authorized to do so even though it's my account. I called bank and went through changing cards and here 4 months later they hit my account without authorization!!!!!