Barry Mellish

Review of Steele Ford Lincoln

Recently I had my Lincoln MKX serviced at Steele F...

Recently I had my Lincoln MKX serviced at Steele Ford Lincoln and the service advisor that I dealt with, Logan Munroe, was very pleasant and courteous. She clearly explained everything that would be happening and that she would keep me advised of the progress of the service. She also provided an approximate time when my vehicle would be ready for pickup. As usual she provided me with a loaner vehicle did in fact not only call me with update but also provided a short video of how the service was going.
At all times she was very pleasant and courteous. When I arrived to pick up my vehicle Ms. Munroe was busy with another customer and another of Steele Ford Lincoln service advisor, Tom Flynn, came over to advise me that my vehicle was being cleaned and would be ready shortly. Soon thereafter Ms. Munroe advised that my vehicle was ready and briefed me on what all the technicians had done. I have to say that this was one of the best service visits I have had with Steele.