This place is a joke. worst customer care experien...

This place is a joke. worst customer care experience I ever had in my whole life. few week ago I contact them to apply Indian visa Miss chathu was the person who consult me before i pay their fees they ware really good to me but afterwards she didn't even answer my phone or she wasn't unable to call me back for 5 minutes then I didn't have any choice I contact the Indian vfs office in uk and I explain what has happened then they said I can collect my passport if I can provide some id prof so I went there and collect my passport by my self just before I collect my passport I called her again but the person who answer the phone came with the same answer (miss chatu is busy) then I collect my passport after I collect it I got voicemail for her but it was two late then she call me back after few day and ask me did I collect my passport and then she said that she didn't get my msg this really bad and careless customer service I don't recommend this place for any one (-5*)