B

Bunny gamer

3 years ago

After having received various mailers soliciting o...

After having received various mailers soliciting our business we decided to take the drive to check them out. We went down from Warren Michigan and were shown various models. After having looked at them we decided on one. The salesperson said that a $500.00 deposit was required before financing could be secured. We produced our debit card to make the deposit. Once the card was run we were given the small tape slip noting our deposit. We were then advised that we needed to produce certain documentation before final financing could be secured. We faxed that down and awaited word. Upon delivery of the unit our salesperson was not even there so we proceeded to go over the unit with someone from the service dept. That done we waited to be seen by the person from finance to sign the various forms. We had a specific time to be there from them however we had to wait. Needless to say our delivery took five hours. A few days later we received a letter from them with copies of the title and certificate of origination and a check apparently for the sales tax to the state of Michigan. This brings me to the most distressing part of our experience. I don't understand the paperwork and the check. No one at the Secretary of State does either so I called All American for help. After having having left messages for the salesperson and the finance guy still have not received a call back. Probably won't be a return customer.

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