Daniel M Review of Apple Tree Honda
I went to Apple Tree Honda to lease the new 2015 F...
I went to Apple Tree Honda to lease the new 2015 Fit. Mind you we have had Honda's in our family for years and they have been excellent cars. We settled on a lease for 232.22 a month for 36 months after all the financial paperwork was processed and checked. We waited about an hour or so to have all the finances checked through Honda Financial services. My credit was in the high 700s and everything seemed great. We signed the contract and off I drove. A week later I get a call from Cameron at Apple Tree saying that something came back from Honda Financial and they need someone to either cosign the lease with me or add an additional $50 a month to my lease! I could not believe it, and told them that we have a contract for 232 a month and no more. The next day I get a call back saying they need the car back or pay $50 dollars a month. I took the car back and asked for all my money back. I was pretty furious that it took over a week to check on the finance stuff and that I had to wait an hour the day i picked it up to have all of that checked out.
The customer service was awful and no one took responsibility for what happened (which is clearly Apple Tree Honda fault). Why would you have someone wait to check on their finances for an hour or more and then a week later tell them they messed up and need more money?!
Will never buy or lease from Apple Tree Honda ever again!
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