(This was awhile ago- hope things have changed), b...

(This was awhile ago- hope things have changed), but it needs to be said. They denied to repair a legit recall item which then put my pregnant wife in danger of her vehicle lighting on fire. Absolute worst experience, Apple Tree Honda's service department was inhumane, brought lies,

The recall item could cause smoke and then could next potentially light the car on fire. The car had already started to smoke, the next potential thing to happen was for the car to light on fire, so I even towed the car there to get it worked on. They held onto the car for so long just to eventually lie to us and say that it is not a recall item.

We know that it was a real recall item because directly after picking it up we drove to another Honda dealer an hour away, Forrest City Honda and without skipping a beat or any question they took it and fixed it at no cost as Honda asked their dealers to do.

I would give them a negative 5 if I could since they put my pregnant wife in danger. I imagine that they did this because they would make more money off repairing over priced repairs instead of what Honda would pay them to fix the recall. Instead they lied and tried to sent my pregnant wife out in a vehicle that could at any moment light on fire.

What would you do if someone, anyone did that to you or your family, anyone in your family?