Todd Jacobs

Review of Pacific States Leasing

Worst customer service in the world! Nicole Clevel...

Worst customer service in the world! Nicole Cleveland was rude, did not know who was responsible for the lease. Failed to suspend a auto draft when she knew the date the check was to arrive and after drafting the payment on a paid in full account, required more paperwork to pay back the money they never should have taken in the first place. I spoke with another CSR and they were just as bad. Poor customer service must be in their training manual! Never again FINPAC!