Overall, this is a very good hotel. We've been sta...

Overall, this is a very good hotel. We've been staying here for the last 7 years for an annual family vacation and we've had a good experience each year. Is this hotel perfect? No. Is it well above average? Yes. If you want perfect, go spend $600-700/night for the 4-Seasons. If you can tolerate very good, stay here for a fraction of that price. The location and the grounds are what make this hotel. You are close to the beach, shopping, movie theaters, restaurants, and everything else So Cal has to offer. The trail behind the hotel along the 'back bay' provides a great place to get a run or walk in and the gym and pools are clean and well kept. The staff is friendly and try their best to address your needs. We've had a few issues with rooms and noise over the years and they have always been willing to compensate/accommodate. We will continue to stay at the Hyatt for the foreseeable future.