I wouldn't let these guys work on a $19 Walmart os...

I wouldn't let these guys work on a $19 Walmart oscillating fan.

Lightfoot installed an overpriced AC system for me 11 years ago. Sold it to me saying I'd save a lot of $$. It was no cheaper to operate than the previous system but cost 4 times as much. I called them out multiple times to say it was not cooling as good as the previous system. They said I needed to cut more returns in the house, when the old system worked just fine with 2 returns. They even laid the condensation drain tubes flat on the trusses in the new system in the attic, no slope, and didn't even glue the PVC, so it backed up, fell apart, and ruined a bunch of drywall.

Every time over 11 years I called them out they tried to tell me why I needed to spend more money. Even though they bypassed the baffle/zone system they'd had me pay for saying it would save $$. (It never did.)

Last straw was this summer when AC system went out. They came out and said it *might* be the controller board. They could get the part for $1800. Labor was extra. If that wasn't the problem, well they'd keep looking but can't return the board.

I said take a hike, bought the board down at the Trane store for $415, and Lightfoot's competitor installed it for $300.

Unbelievably, Lightfoot service manager called me up a month later and wanted me to pay $89 for the service charge for when they wanted to charge me 3 TIMES what their competition did it for (took 20 mins for the install & checkout).

This is the only negative review I've ever posted. Stay away from these guys. Their motto should be "You can get better but you can't pay more."