N

N Nattin

4 years ago

I arrived for my scheduled screening appointment 5...

I arrived for my scheduled screening appointment 5 minutes early and spent 25 minutes filling out paperwork before being told by a nurse that the doctor could not help me and that my appointment was a waste of time because they had filled the last position for the study.

They tried to "make up for it" with $25 gift card like this is Olive Garden or something, but that was just more like a slap in the face.

This was after two phone calls and an email to confirm my appointment.

The lack of regard for your personal time is high.

Communication and planning seems to be a weak point for this office.

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