Review of Exclusive Property Management

4 years ago

Managerial Leadership!

Managerial Leadership!
Being a former LCAM, license 0127, and a 37 year resident of Cypress Bend, I am very happy to relay to you that our Manager, Marie Josephs, is doing an outstanding job. She stays on top of each situation and works hard to nip problems in the bud, and correct ones that have already come to light.
As you know, a Property Manager must possess knowledge on many multi-faceted subjects, in order to provide effective leadership for an Association.
Marie Josephs can and does provide that leadership for Cypress Bend Condo II. With an excellent grasp of our documents and Chapter 718 F.S., guiding Board Members and residents is very important. Super customer service, when questions arise, is second nature to her, as she works hard to give them a satisfactory answer. When I send an email to her, concerning a maint. issue, she sets up a work order and always responds quickly. Posting Association news releases, along with the meeting dates and agendas, etc., keeps all residents up to date, in addition to using the fine EPM website.
We are lucky to have Marie here, and EPM, I am very sure, is so proud of her, as she represents them in the best possible light. It's easy for her to treat all owners and guests with respect, while dealing with new challenges, which are difficult and demanding, but she always does it with a smile on her face. Marie is a five star Manager and we are lucky to have her. Cypress Bend has never looked better or been managed more efficiently!
The future is bright for her in Property Management, or in any other business endeavors.
My best wishes for her. She has my utmost respect!

Marc Walther