J

Jerry Welch

4 years ago

It was the stereotypical dealership experience - s...

It was the stereotypical dealership experience - sales is in a hurry to get a signature and then no one is in a hurry. We had a small paint chip and bumper issue resolved. It was fixed by painting the entire bumper very nicely but in the wrong color of the rest of the vehicle. It bothers me that several people at McDavid thought that was OK, especially since they had over a week. Even worse, the sales person claimed "I've been told that's how the paint reacts to the plastic." What a load of ... we are just happy the transaction is over and will have it fixed up elsewhere. We won't be back based on that interaction.

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