mike reinhardt Review of North Bay Ford
I purchased a vehicle that was certified "CPO" by ...
I purchased a vehicle that was certified "CPO" by this dealership. I have purchased many cpo ford's and have had great experiences. Unfortunately this dealership did not properly cpo the vehicle. It arrived with a very strong odor of cat urine. The odor was not able to be narrowed down to one spot, so the vehicle was detailed thoroughly and multiple cat urine spots were located. It was deemed by my local ford dealer along with 3 of the top detailers in the area that the pads in 4 seats, along with the rear panels would have to be replaced in order to rid the vehicle of this smell. The smell could not be extracted from these parts. Being that the vehicle is a cpo, it is supposed to be free of odors. The dealership acknowledged that they found remnants of cats(cat food and others) in the vehicle but did not disclose this prior to purchase or shipping. I would not trust this dealerships CPO process nor their honesty.
Update: The response below from the dealership is either automated or a lie. The person referenced has not worked at the dealership in quite some time. This response is not helpful at all.
Update: Cat feces, cat litter, and other excrement was found under the rear storage area. Pictures have been taken and sent to Ford customer service.

Comments: