Danielle Wilmot

Review of The Tides Inn

Visited for 5 days as our first covid-era vacation...

Visited for 5 days as our first covid-era vacation. As replies to other reviews have noted, the inn recently underwent renovations, and for the most part, it shows, but there are still some areas that could use some work.

Pros: Food was quite good - some dishes just ok but some excellent. The sommelier Travis was very pleasant and helpful. Staff in general were friendly and accommodating. Rooms were comfortable, great AC and blackout curtains. Interior of common spaces was gorgeous (restaurant and view room). They gave my husband a private place to take a conference call with no hassle. Our 90-minute Duffy boat rental was cut short by a rainstorm to about 30-40 minutes and they didn t charge us for it, which was thoughtful.

Cons: Despite the renovations, the exterior of some buildings are still a bit run down (the door leading into our building had a giant crack in the window, mended with clear packing tape). On arrival, one of our pillows had a bunch of dirt and grit on it. Housekeeping apologized profusely and said they would be sending a fruit and amenities basket, but no such basket ever arrived (though we didn t ask about it - we didn t care much, but it felt odd to offer then not deliver). The bathroom door didn t close smoothly, and some of the bathroom fixtures were cracked. The pool and parking areas seemed a bit unkempt. Mask enforcement was patchy, for both guests and staff - most staff were pretty good about it, but the waiter who bent close over us with his nose uncovered made me a bit nervous. It also seemed generally like communication and messaging was not consistent or organized - a brochure was provided at check in explaining covid procedures, some of which were followed by staff and some of which were not.

This is really more of a 3.5-star review, but I rounded up to 4 because I think this is probably normally a very nice and well-run place that is just struggling right now due to covid-related staffing issues.