My sister is a patient at East Riverside Nursing H...

My sister is a patient at East Riverside Nursing Home and Rehab Center at this very moment. She called to say that she had been needing personal care and was refused care for 4 hours. The Physical Therapist Jennifer told her that she had to stand up on her feet to transfer. My sister refused because she can't stand on her feet. That is why she went into the nursing home. The Physical Therapist Jennifer then threw a breif on the bed and told my sister to change herself and that she could do it. Jennifer would not allow the aide with her to help my sister. My sister asked another nurses aide named Angel to help her and he refused. I prayed with my sister and asked God to help my sister. I told God that we needed his help because we did not know what to do. I asked God to touch their hearts and to Save them so that they might have kindness and compassion to treat their patients the way that God treats us. My sister was on one of the cell phones that they allow patients to use. Everytime that I tried to call the front desk the phone would ring back to my sister. There was no way that I could inform anyone about what was going on and how my sister was being treated by the staff who was supposed to be taking care of her. Finally, after I hung up the Aide named Angel came in and helped her transfer into bed and changed her like he should have done when she asked him to earlier. My sister is supposed to have surgery and I worry about what kind of care she will receive if she comes back here after surgery. If they are treating my sister in this manner, they are probably treating other patients the same way. These patients have no Voice. Due to Covid no visitors allowed. They can treat these patients any way they choose and get by with it and they are. Thank you Heavenly Father for getting my sister the care that she needs.