Kristie Brown

Review of Honda Universe

Our experience purchasing our car was amazing. Chr...

Our experience purchasing our car was amazing. Christina was great and got us exactly what we needed. But the service department has not been as great. We had a DVD player put in after we purchased the van and it has been nothing but a debacle. They messed up our appointment time, gave us a DVD player that s not even close to matching my interior. My husband had to take 1 1/2 off to deal with this bc we live an hour away. Nothing has been done to compensate us for all the time we ve spent dealing with this. I definitely won t be recommending bringing your car to the service department at Honda Universe.