C

Cayman Campbell
Review of fedex world hub

3 years ago

My package needed to arrive in Jonesboro, AR befor...

My package needed to arrive in Jonesboro, AR before the weekend, so I called to try and make that happen. A customer service agent told me to travel to The Hub in Memphis to collect the package. I travelled there and was told that I needed to speak to customer service again to try and locate the package. after talking to several different people for hours, I was informed that I had wasted my time and money to drive all the way here. The guard at the security station for FedEx was extremely rude for the entire encounter. I intended to file a report, so I asked for his name and information. He denied me that and proceeded to cover his badge and hide inside. The other armed guard also refused to give me any information on either person. The entire thing left a bad taste in my mouth.

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