vivek thakkar

Review of Fairmont Makati

Centrally located in Makati city and has all the s...

Centrally located in Makati city and has all the standard bells and whistles expected from a five star hotel. Very courteous and warm staff. Couple of things which need improvement
a) we experienced multiple confusions around their billing process, charges already paid were levied again on the bill and had to be reversed
b) there were roasted groundnuts provided on the table at the bar (Long bar) were not at all edible (would have expected QC to check before being put in front of customers).