For the fourth time now my parcel has been taken t...

For the fourth time now my parcel has been taken to the wrong address. It was originally meant to be delivered to my home address but I changed the address it online to my work after the first failed delivery. However the driver continues to leave SWMY cards at my home, even though as a backup, I have left an authority to leave card in the letterbox. Called up to discuss and just got a women who was too rude to listen to my problem and instead just continued to try to unearth all the ways it was my fault. She kept telling me the driver had been to my work despite the piling sorry we missed you cards in my home letterbox.I have told the company that sent this parcel and they said they wont send it by TNT anymore for my orders. Not sure how in 2018 with such a vast technology at ones fingertips, a company the size of TNT can get it so wrong.