The overall experience was amazing and I am glad I...

The overall experience was amazing and I am glad I went, I wasn't too keen but was persuaded.
When we arrived at 9.30pm it was quite so I was quite pleased. We got through security fairly quickly after we found the entrance. There are improvement works on and it is a bit of a mess. No lights around the area and signage is hard to spot ( with all the people and merchants ). Anyway , we found it eventually. After passing through security there were a lot of people but no signage. Queues were obvious. We didn't pre-book (I had looked) so walked around the different queues to see what each one was. Signs at the ticket office were bright and indicated lifts only or stairs only. We wanted the tickets with stairs to level two then the lift to the top. There was no one to ask, literally couldn't find anyone. We joined the queue for the stairs only. Turns out a few people around us in the queue area were having the same questions as us. When we were near the front they announced the top was now closed. There was nothing to indicate that it closed early, online (where I looked) or in the queue so we were annoyed.

The shops also closed early ( a good couple hours). I would have expected these to remain open until the tower closed ( or maybe closer to that time)

The climb was amazing and the view outstanding