Juan Jimenez

Review of Conrad Tokyo

All Staff are courteous, professional and friendly...

All Staff are courteous, professional and friendly. They truly make you feel welcomed. Special shoutout to Sarah who has made it her job in making our son's stay more enjoyable and relaxing. She is an all around fantastic human being.

Can't wait for our family to return to Tokyo in the future to stay at the Conrad!

Update: Went out for about 20 minutes and returned to our room to find a surprise from Sarah. Needless to say it made our son's evening!!! At this point in my life, I care more about the people who take care of my son than me. Sarah needs to be promoted immediately!!!

It is these small details, not so small in my eyes, that will ensure we stay at the Conrad everytime on our travels to Tokyo.

Final update: Want to say thank you to the Director of Rooms Paweena Waraha. She has made our room feel relaxing and comfortable.

Thank you Conrad for your excellent service and for making our trip enjoyable, relaxing and memorable. We will miss the staff at the Conrad but look forward to our eventual return.