Judy Richards

Review of Orem Mazda

We loved everything about it!

We loved everything about it!
Great great great experience!
Debra was the best!!!!!!!!!!!
THANKS
LOVE OUR CAR


Just a little appendix to my wife's accurate and succinct review. This was one of the best car buying experiences we have had.

We dropped in at 6:30 pm, not sure if we were going to purchase a vehicle or not that night. Debra Berglund was outside the door and greeted us. We test drove the vehicle, a 2018 Mazda6 Grand Touring Reserve. We took a while deciding if we were going to purchase. My wife wasn't sure if she wanted to switch from her Red 2015 Mazda to the newer White car. After driving it and looking at it, the interior was the Parchment, she decided she really liked it. Anyway, Debra was incredibly nice and helpful during the whole process. Based on research we had done, we got a very good price on the vehicle and a very fair price for our trade in, considering some of the body damage it had.

Debra was incredibly helpful during the whole process, in helping get the deal done. She also let us pull our old car and the new car into the Service Bay Area, so we could transfer our stuff in a warmer environment. The attendant, with Debra's direction, was very helpful and even power washed our all weather car mats for us.

Nate was also very helpful during the financial paperwork phase. He explained things very well and let us know all the options we had. They (Debra, Nate, and Debra's son who works there and was training in finance with Nate) stayed late until 10:30 p.m., so that we could finalize everything that night.

A couple days later Debra spent a couple hours with my wife to explain and teach her about all the settings and controls of the vehicle. I can't imagine receiving any better customer service than we received.

Thanks to Orem Mazda for empowering such a great team to help us through this process.