I came into the emergency room at Las Colinas hosp...

I came into the emergency room at Las Colinas hospital and the wait for me was at 2.5 hrs while sitting in Er in terrible pain. Then, I finally get rolled back to a room that had dirty sheets with stains on the bed The Dr.Mays showed little concern for my care even after waiting patiently for so long in pain. His treatment for me was only a pain pill, ace bandage crutches and a prescription for more pain pills. I told my foot feels like it's inflammed and burning pain which a gout attack was accuring along with my foot injury. In a case like this I had been giving a shot for the inflammation. I told him that I have Chronic Kinney disease and he told me to take motrin. This is what other more caring and knowledgable Dr have told me not to take because if my condition. Also, the service was so poor between all of them communicating. They admitted guy sent me back with no ID wrist ban! The Dr. Mays said he send me home with a walking cast and a sling for my arm. I just pushed out from to cab and never was given any of the things the Dr Mays had agreed to give me. I am from Indiana and was in Texas visiting and was injured. I came to a hospital that is poorly rated and they proved to why they are. From the Dr on down that showed no care or concern for my injury or pain!!! They totally dropped the ball and all I got was sorry for your wait. You all advertise a 6 minute wait in ER and you cannot predict who may have a more serious need for care. So why advirtise something that is totally not true. When the true comes to the light, now all this staff can't saying is we only had 1 Dr. To whom ever this message eyes this encounter, I made it back to a hospital in MI, Beaumont Hospital. This is where I had to go another whole day later to get the care and service that a professional staff of people truely talk the talk and walk the walk!!! What a waste a very low class experience at Las Colinas ER!!!