Worst customer service experience. The moment I go...

Worst customer service experience. The moment I got on the phone I explained. The TV was moved and leaned up against something. He immediately said the TV wasn't covered. Laughed and was above average rude and complicated. There warranty is rather bland in comparison to other brands. I think that is the whole purpose of the product to begin with. I had to make a big deal out his actions to get a case number. For a private number to call me at off set times, from my schedule. The old duck and dodge. To inform me it wasn't covered. Do not buy these over priced products unless they some how end up making like a waterproof product or something. I have had one other TV and been using this brand for 3 to 4 years and had a simple off set product defect. Cheap as the other brands at a considerable lesser price.