My partner and I waited in line for over 3 hours t...

My partner and I waited in line for over 3 hours to be pulled out of the line right at the end to be told you are to big for this ride. A number of members of staff walked past us without a word. We were so very embaressed and instead of going shopping we just left the park. Very upset that we spent so much for our day out only to be humiliated by staff. The question is why was there no means of telling us the problem at the start of the que instead of after over 3 hours. A pair of heart broken people. A sad day for us both.