Had an appointment with Dr. Bady regarding my dege...

Had an appointment with Dr. Bady regarding my degenerative disc issue happening again. My appointment was on a Friday at 11am. Dr Bady gave me a referral for an MRI and a pain clinic for back injections. Fast forward to the following Thursday morning at 7am. I arrive at the imaging center and they inform me that they never received a referral. I'm sitting there in intolerable pain and my doctors staff did not do their job!! The same thing happened with the same staff the first time I saw Dr. Bady 14 months ago. This shows how much the staff care for the patients: they don't care! I'll be writing a personal letter to Dr. Bady letting him know how unacceptable this is! Now I'm sitting here waiting for Dr. Bady's office to open. Don't count on this staff to care about you!