Marilee Cardinal

Review of Lazydays

After the deal was made, we were treated like tras...

After the deal was made, we were treated like trash. My husband and I are wintering in Florida, escaping from the Minnesota cold. We have been dreaming of buying an RV for a long time. Yesterday that dream almost came true. We put money down on a wonderful Synergy. There were some problems that needed to be resolved, but they were minor. Our salesman did not even have the courtesy to congratulate us, say good buy or check on our progress, etc. We were left to fend for our selves. When we got back to the condo, we researched diesel gas engines, biodiesel, where to get the Mercedes engine serviced, etc, in Minnesota and discovered it is not as easy as we thought. We decided that maybe we jumped the gun, and decided to not get the RV. We went back as soon as Lazydays opened, so they could put the vehicle back on the market.
Our sales person was mad at us. Called us liars, and left us to sit in the lobby for 40 minutes. It was not until I went looking for him in his office, that I discovered he supposedly processed the refund immediately. We had been sitting wasting our time for nothing. When I asked for a receipt, he said he doesn't do receipts. Needless to say, we went to the sells manager. He seemed to defend the sales person, though did process the refund,( after asking for our credit card, which our salesperson did not ask for, so he lied), and presented us with a receipt. We will never do business with lazydays. Once the deal was made, we were treated like trash.