They are so hard to contact. U contact them via em...

They are so hard to contact. U contact them via email and they rarely ever respond. No one hardly ever answers the phone when u call. When they do answer they can never resolve your issue. They transfer u to your so called case worker and it s always a voicemail. When u leave a message the case worker never calls u back. It s the worst customer service. They need to get workers that know their job and be more helpful. If u hi into the office u may have. chance to have your issue resolved but u have to wait a very long time. I d give thx company zero stars but it won t allow less than a one star.