Overall, this was the worst car buying experience ...

Overall, this was the worst car buying experience I have had. I have bought 7 cars from dealers over the last 18 years. They are far too busy with not nearly adequate infrastructure. The whole experience took 3 times longer than the most extreme acceptable time limits: 7 hours... and we only looked at and test drove 1 (yes, one) car.

Pros: decent, let's say fair, prices... "no haggle" prices (more on that in cons)... new, nice vehicles... our salesman was a decent guy... the facilities were mostly clean but very crowded (holy orange!)... vehicle was as advertised... optional valet parking.

Cons: "no haggle" pricing, sure, except the managers pressure you to buy extra warranties and insurances if you decline them with the salesperson, going so far as to refuse to seek other financing options unless you buy the extras (for me, those extras would have cost an additipnal $4,000)... it took 7 hours... the place was packed with people and cars (apparently they are moving to a larger facility soon)... financing options are minimal (unless you buy extras)... we were asked to move out of our booth during the financing part which made us uncomfortable (this was also at about 3 hours into the visit)... charging stations for mobile devices were not functional... at 7 hours it is very difficult to read contracts and I suspect this is a shady design (to exhaust people so they arent detailed with the specifics, like $4,000 in unnecessary extras).

They offer a nice extended warranty (75k miles, basically bumper to bumper). Most modern vehicles should last 100,000 miles without major problems. Since their vehicles are low milage and newer, this is quite unnecessary.

Remember! You will need to secure full coverage insurance before you complete the transaction. So, inquire about the finance company as early as possible, if you are financing.

If I were you, Id put them on a strict time limit immediately. They do not have the best deals or cars! Feel free to walk away!