avesquigs

Review of Sheraton Raleigh Hotel

We checked in and were given a handicap accessible...

We checked in and were given a handicap accessible room. We paid for a standard room. The shower was too short and broken; the temperature went from scalding hot to cold, so we called the front desk. Joshina said that there were only two rooms available tonight and both were handicap accessible. I asked her if both rooms were booked and she said Yeah, they are while we are literally looking at currently available standard rooms online. We let her know that there are more rooms available online and suddenly her response changes to ... there s rooms available but they re dirty . After we got off the phone we saw a cockroach *see picture attached :-)* crawling on the floor so that was that we checked out and didn t even stay the night. Joshina couldn t have cared less; we told her about the cockroach and she didn t apologize or at least actually pretend to care. It s disappointing because we usually love staying at this hotel whenever we come to Raleigh. We definitely won t be coming back.