Longhurst has an extremely bad reputation and bein...

Longhurst has an extremely bad reputation and being a tenant justifies exactly that.
I regard them as unprofessional and the staff who I have dealt with, do not know what they are talking about hence do not keep their word.
As for their dealings with anti-social behaviour, they do not know how to resolve any issues satisfactorily, to the extent that it appears that the aggressor feels entitled to continue the anti-social behaviour; very poor support which lacks any practical resolve. Stay well clear!