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Manny Vallejos

4 years ago

Terrible experience! These guys replaced a small b...

Terrible experience! These guys replaced a small block on my Ford under warranty however within 1,300 miles same issue happened again . I figured they would take a look and see why . I dropped off my vehicle in oct and they gave me excuse after excuse trying to put me off ( hoping I'd get frustrated and take it elsewhere) I was.I was asked multiple times if I wanted to pick it up since the wait was so long lol 6 months later I was called and told they are refusing to work on my vehicle I need to pick it up , they should have told me immediately! I was without a vehicle for 6 months ! I had to contact Ford motor company and they got me to omeara ford who had my truck fixed in weeks under warranty (thanks omeara!)I really thought I was going to have to use my lawyer since sil TER har refused to honor their own work. i kept all text and emails just in case.i would avoid this place at all cost ! It was a nightmare.

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