MJ

Review of Charles Schwab and Co., Inc. (...

They sent my entire 401K to the wrong person durin...

They sent my entire 401K to the wrong person during a transfer. They then dragged their feet for months getting my money back. It took over 5 months to complete a simple transfer, and my 401K was deposited into someone else's account for 1 of those months with Charles Schwab not able to guarantee that the balance was even still there.

They did not give me a single apology and were incredibly rude with me throughout the process.