I was a bit apprehensive when we booked very cheap...

I was a bit apprehensive when we booked very cheap flights from Australia to Europe from Flightnetwork. When we made a mistake on the booking, I was worried there may be issues, however Sonny from customer service went out of his way (even calling me back twice) to suggest options for modifying the booking all for free. So personal thanks to Sonny. We will definitely book though flightnetwork again.